Privacy Policy

Introduction

V-TER Solutions LLC ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. It applies to data collected through this website only. Data processing related to client engagements and service agreements is governed by separate contractual arrangements, including applicable Data Processing Agreements.

1. Information We Collect

We collect only the information necessary to operate and improve our website:

• Contact Information: Name, email address, phone number, and company name, collected when you submit an inquiry or contact form
• Technical Information: IP address, device type, browser type, operating system, and similar identifiers collected automatically
• Usage Data: Information about how you interact with our website, including pages visited and time spent
• Analytics Data: Aggregated and pseudonymized behavioral data collected via Google Analytics (see Section 3)

2. How We Use Your Information

We use collected data for the following purposes:

• Responding to Inquiries: To process and respond to messages submitted through our website
• Website Operations: To maintain, secure, and improve website functionality
• Analytics: To understand how visitors use our website and improve the user experience
• Legal Compliance: To meet applicable legal obligations

The legal bases for processing under GDPR are:

• Legitimate interests (Art. 6(1)(f)) — for website analytics and security
• Contract / pre-contractual steps (Art. 6(1)(b)) — for responding to inquiries
• Legal obligation (Art. 6(1)(c)) — where required by law

3. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Cookies fall into the following categories:

Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects data about your use of our website using cookies and similar technologies. This data is pseudonymized and transmitted to Google servers, which may be located outside the European Economic Area. Google LLC participates in the EU-U.S. Data Privacy Framework, providing an adequate level of data protection for such transfers.

We have enabled IP anonymization in Google Analytics. Google does not receive your full IP address.

You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

When you first visit our website, you will be asked to consent to the use of non-essential cookies. You can withdraw or change your consent at any time through the cookie settings on our website. Strictly necessary cookies do not require consent.

4. Data Retention

We retain personal data only for as long as necessary:

5. Sharing Your Information

We do not sell your personal data. We may share data in the following circumstances:

• Service Providers: Google LLC (analytics). These providers act as data processors and are bound by appropriate data processing agreements
• Legal Compliance: When required by law or to protect our legal rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including TLS encryption for data in transit, access controls, and regular security reviews. No system can guarantee absolute security. In the event of a data breach affecting your rights and freedoms, we will notify relevant authorities and affected individuals as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Rectification — correct inaccurate or incomplete data
• Deletion — request erasure of your data under certain conditions
• Restriction — limit how we process your data
• Data Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests
• Withdraw Consent — where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any of these rights, contact us at info@v-tersolutions.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Material changes will be communicated via our website. The effective date at the top of this page will always reflect the most recent version.