Your customers shop anywhere.
You handle the forwarding.
A white-label platform your end customers use to get a warehouse address, register their parcel, and track the forwarding — all under your brand, with zero calls and zero emails.
Three layers — one forwarding platform
Consumer portal, operator admin, and a warehouse ID engine — all in one. Launch a complete forwarding service without stitching together separate tools.
The branded interface your end customers use. Registration, shipment creation, warehouse address generation, and price estimation — all self-service, on your domain, under your brand.
Configure warehouses, pricing brackets, customer fields, use cases, and white-label settings without touching code. One admin manages multiple corridors, each with its own address format and rate table.
Every shipment gets a unique customer ID code appended to the warehouse address. When the parcel arrives, warehouse staff match it instantly — by code or by scanning the carrier tracking barcode.
From registration to dispatch — no calls, no emails
The customer completes the full flow in minutes. The warehouse address with unique ID is ready to paste at checkout — and the operator sees every parcel from the moment it's registered.
The customer registers, creates a shipment, and receives the warehouse address with their unique ID — in under a minute. They paste it at checkout. No calls, no emails, no waiting for approval.
123 Logistics Park, Unit 4
London, E1 6RF · United Kingdom
After placing the order the customer returns to the portal and fills in the parcel details — approximate weight, order reference, and ideally the carrier tracking number. The platform immediately shows an estimated forwarding cost based on weight bracket and destination. Each field is configurable as optional or mandatory by the operator.
When the parcel arrives, staff look up the customer ID or scan the carrier barcode — the shipment record appears immediately. The operator logs the arrival in the admin; the customer's portal status updates in real time. From there the shipment flows directly into V-TER Ship for label generation and onward dispatch, with no duplicate data entry.
Online Shopping — customer orders from a foreign store that doesn't ship to their country, provides your warehouse address at checkout, and you forward the parcel home. Personal Package — customer drops off or ships to your warehouse and you handle the international leg. Both use cases are activated from the operator admin and can run simultaneously.
Everything you control — as the operator
The consumer portal is just the front. Behind it is a fully configurable back-end — warehouses, pricing, white-label settings, and native integration with the V-TER platform.
Custom domain, your logo, your colour scheme, your landing page copy. Every customer-facing touchpoint — the portal, shipment flow, and all status notifications — runs under your brand. Customers never see a V-TER URL. Toggle which use cases are active and configure which fields are visible, required, or hidden per use case — all from the operator admin, no code changes needed.
Manage multiple warehouse corridors from a single admin. Each warehouse has its own forwarding address, customer ID format (e.g. MF-XXXX, UK-00001), and pricing table per destination country and weight bracket. The platform assigns the correct warehouse to each shipment automatically. Adding a new country or corridor requires only a new warehouse configuration — no platform reconfiguration.
Full visibility into customer accounts and every forwarding request — searchable and filterable by warehouse, status, destination, and date. Operators log parcel arrivals, update shipment records, and manage the full lifecycle from one place. Status changes propagate to the customer's portal in real time.
EasyForward is a native module — not a standalone tool. Forwarding shipment records connect directly to V-TER Ship for label generation using your carrier routing and rate cards, to WMS for warehouse intake with the customer ID used for instant matching, and to Last Mile Connect for 200+ carrier options on the outbound leg. No duplicate data entry at any step.
Built for operators launching forwarding at speed
Any business that receives parcels on behalf of customers and forwards them onward — configure your brand, warehouses, and pricing, and you're live. No development sprint required.
Launch a consumer forwarding product without building infrastructure from scratch. Connect to your existing WMS and carrier integrations natively. Use scan-to-match to eliminate manual parcel matching at the counter.
Full white-label from day one — your domain, your brand, your customers. Activate Online Shopping, Personal Package, or both. Scale to new countries and corridors without reconfiguring the platform.
Give your customers a local warehouse address to shop from stores that don't ship internationally. The portal handles everything — address generation, parcel registration, price estimates, and status tracking.
Common questions
Yes. The consumer portal runs under your brand — your logo, colours, and domain. Members never see V-TER branding. You control the experience entirely through the Operator Admin panel without writing any code.
Each member gets a unique Warehouse ID code. When parcels arrive, staff scan or enter the code printed on the label. The engine instantly matches the parcel to the correct member, flags mismatches, and queues the item for forwarding or holding.
Payment configuration is handled by the operator — you connect your preferred payment gateway (Stripe, PayPal, or local providers). Members pay at checkout when requesting a forward. You control pricing, currency, and shipping options.
Members enter delivery addresses through the portal. Address validation is built in for major markets. Operators can also restrict forwarding to specific countries or carrier services directly from the Admin panel.
Your brand. Your customers. Their parcels — forwarded.
See the full customer flow and how the platform fits your forwarding operation.