White-label parcel forwarding

Launch a parcel forwarding business under your brand. In days.

A ready-made platform for operators: the VirtualMailbox customer portal, the operator admin and an automated parcel identification module at the warehouse, with no in-house development. Customers get a physical address and a unique ID; you get a business that is live in days, not months.

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3 Operating modes
100+ Carriers for forwarding
0 Custom development to launch
How it works

From registration to dispatch, no calls and no e-mails

Three operating modes cover the full cycle from customer onboarding to last-mile delivery, and the customer runs it from one dashboard under your brand.

Operating modes

Three businesses on one platform

e-Shopping: the customer buys from a foreign store that does not ship to their country, uses your warehouse address at checkout, and you forward the parcel. Personal Package: the customer sends a parcel abroad with no direct route, and you bridge the carriers. Label Merchandise: you resell carrier labels for last mile only or the full first-mile, hub and last-mile cycle.

Registration

A personal ID for every customer

The customer registers on your branded portal, completes identity verification and receives a personal identification number. Incoming parcels match to the account by that ID automatically.

Parcel arrival

Identified on arrival, customer notified

The system recognises the recipient by the unique ID, creates the record in the customer's account and sends a notification. The operator scans the barcode, weighs the parcel and photographs it where needed; OCR handles non-standard addressing.

Dashboard

The customer decides, the system prices it

Photo, weight, dimensions and the sender's tracking are in the dashboard. The customer can request a detailed content scan, choose a forwarding option, consolidate several parcels into one and pay by card, wallet or post-payment as you configure it.

Forwarding

Label printed, parcel gone, tracking on

The operator creates the shipment, prints the selected carrier label and dispatches. The customer receives the tracking number and follows the parcel to delivery across all major international carriers.

Capabilities

Portal, admin and identification, delivered as SaaS

A production-ready platform with proven scalability, customised to your brand and processes through the admin panel.

Customer portal (VirtualMailbox)

Everything the customer does, under your brand.

  • Registration and KYC

    Identity verification and issuance of the personal customer ID.

  • Dashboard

    Incoming parcels, shipment history, balance and settings.

  • Forwarding requests

    Carrier selection, speed, consolidation, and payment by card, wallet or post-payment.

  • Notifications

    E-mail, SMS and push for every event.

Operator admin

Run the warehouse and the business from one interface.

  • Intake and identification

    Parcel intake matched by unique customer ID, with OCR for non-standard labels and pre-arrival notifications from carrier tracking.

  • Customer management

    Statuses, balances, history and verification.

  • Warehouse operations

    Weighing, scanning, photographing, consolidation.

  • Rate builder

    Rate cards for storage, forwarding and add-on services, with currency markup.

  • Labels for 100+ carriers

    Generated and printed in the admin, from last mile to the full cycle.

Integrations

Ready for your systems and the V-TER stack.

  • REST API

    Connect the operator's external systems.

  • Payment gateways

    Stripe, PayPal and others, configurable.

  • Carriers

    Major international carriers and 100+ regional ones.

  • V-TER products

    Native integration with Last Mile Connect, HSCodifi and V-TER Ship over a unified data layer.

Why it pays

A forwarding business without months of development

Enter the growing international e-commerce market and monetise warehouse capacity through additional services, from day one.

Fast time to market

  • A forwarding service under your own brand in days, not months
  • No development or platform maintenance costs
  • Rates, branding and rules configured in the admin panel, no developers needed

Operational efficiency

  • Automated parcel identification removes manual sorting errors
  • Customers self-manage shipments, so support load stays minimal
  • One interface for intake, storage, packaging and forwarding

Flexible monetisation

  • Any pricing structure: storage, forwarding, subscriptions, add-on services
  • Multi-currency pricing and built-in routing for any delivery scenario
  • Full white-label: the end customer only ever sees your brand
In the V-TER ecosystem

EasyForward runs on its own. It runs better connected.

Every V-TER platform shares one data layer and one API, so connecting two of them is configuration, not an integration project. Here is what each one does for EasyForward.

Shipping orchestration

V-TER Ship

Forwarding shipments are created and routed through V-TER Ship: your rate cards, your carrier rules, the label printed in the warehouse.

Explore V-TER Ship Carrier connectivity API

Last Mile Connect

100+ carriers for the outbound leg through Last Mile Connect, last mile only or first mile, hub and last mile.

Visit Last Mile Connect (dedicated site) Customs compliance AI

HSCodifi

Customs classification and duty estimates for forwarded parcels come from HSCodifi, so cross-border forwarding is compliant by default.

Visit HSCodifi (dedicated site)
Who it is for

Operators launching forwarding at speed

Whether forwarding is a new line of business or a first one.

Freight forwarders

Going digital: manual processes replaced by a customer portal and warehouse automation.

3PL operators

Warehouse capacity monetised through a forwarding service, with no extra development resources.

E-commerce logistics companies

Forwarding added to the portfolio for an existing customer base.

New entrants

A forwarding business from scratch: platform, processes and integrations ready.

FAQ

Common questions

Production launch takes a matter of days. Standard onboarding covers portal setup (domain, brand, rates), warehouse configuration and full-cycle testing from customer registration to parcel forwarding.

No. The portal runs on your domain with your logo, colours and e-mail templates. The end customer interacts only with your brand.

Major international carriers and 100+ regional ones, through Last Mile Connect, for last-mile delivery or the full first-mile, hub and last-mile cycle. Labels are generated and printed from the operator admin.

Through the native HSCodifi integration: classification and duty estimates for the forwarded items, so cross-border forwarding is compliant by default rather than by manual lookup.

Ready to launch?

Your brand. Your customers. Their parcels, forwarded.

Bring a domain and a warehouse address. We will set up the portal, configure the rates and run a parcel through the whole cycle with you.

Request a Demo →